Press " Ctrl + Alt + Del " at the same time on the keyboard. Under the Process tab, locate the application that is using the USB device.(For ex: Windows Explorer)Įxamine the list of processes, if you find any process belonging to the drive or device, simply end all such processes. Check if you can remove the drive now. Method 1: End the task from Task manager. I suggest you to follow the steps mentioned below and check if it works: This issue, we need to determine which program is currently running on the device and then close it. This behavior can occur if there are open handles with any files in the USB Mass Storage Device are in use by another program. I understand how frustrating the situation can be. Thank you for writing to Microsoft Community Forums. PROBLEMS EJECTING USB MASS STORAGE DEVICE WINDOWS 10 PORTABLE***Modify title from: Cannot safely eject my Seagate Expansion Portable Drive*** I don't want to just pull the cord out because I think it will then be unusable like the Passport external drive. I am on a Dell laptop and using Windows 10. Instructions if they are precisely written. I am not someone that works on computers, but just enough to know a little about good use of the computer. I have closed anything that is running and there is nothing that I can see that is using this device. Close any programs or windows that might be using the device, and then try again." It keeps telling me " Problem Ejecting USB Attached SCSI (UAS) Mass Storage Device. The computer shut down before I could eject and I wonder if that is the problem. This is a Seagate Expansion Portable Drive, 2 TB and has most of my photos and documents on it. I have not done that because it has documents on it that I need to recover. The first one now will not load up and asks me to format it. This is the second time I have not been able to safely eject an external drive.
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